Our qualifications & accreditations

Since our agency was founded we have built a reputation for agility and learning new tricks, an approach that has got us from start-up in 2010 to the agency we are today. Our qualifications and accreditations allow us to fulfil our mission of ‘best of breed Communications delivered by pedigree people’ and reflect our commitment to professionalism. We wouldn’t be where we are today without an appetite for life-long learning and the ability to always stay up-to-date with the skills required for communications excellence.

All our public relations, internal communications and digital marketing experts are members of professional bodies and we make it our business to ensure every member of our team is trained to deliver the work that our clients need. We have many more accolades in sight but here is a taster of the qualifications and accreditations we hold today.

CIPR Chartered Practitioners

We are unique in the Midlands to be the only agency to have four Chartered Public Relations Practitioners accredited by the Chartered Institute of PR; Rachel Roberts, Lisa Jones, Sally Ellson and Katie Bregazzi. Chartered status represents the highest standard of professional excellence and integrity. As well as reflecting our breadth of experience and achievements, it shows that we keep pace in a fast-moving profession, updating our knowledge and skills through CPD.

Google Analytics

With over 15 years’ experience working in Digital Marketing, Jo Crellin holds the  Google Analytics Individual Qualification.


Lucy Burns has achieved HubSpot certification demonstrating her knowledge of the core concepts of inbound marketing using the HubSpot software and the ability to apply best practices.

Chartered professional bodies

The majority of our team are members of the Chartered Institute of Public Relations, allowing them to become accredited practitioners once they have completed two years of CPD. Our Client Services team also ensure they are up-to-date in their relevant sectors with memberships to their relevant industry associations; Alissa Burn is a certified member of The Institute of Internal Communication and Jo Crellin is a member of The Chartered Institute of Marketing.